Copyright & DMCA Policy
How to report copyright infringement in marketplace listings or other hosted content: takedown notices, counter-notices, our repeat-infringer policy, and the designated Copyright Agent.
Inscendo — Copyright & DMCA Policy
Effective Date: August 24, 2026 Version: 1.1 Provider: Inscendo Automation Inc.
Inscendo respects intellectual-property rights and expects the same of its Subscribers. This policy explains how to report copyright infringement in content hosted on the Service — including Marketplace listings and Capsules published by Subscribers — and how we handle those reports under the Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA").
1. Designated Copyright Agent
Send copyright notices to:
Copyright Agent Inscendo Automation Inc. 24900 Pitkin Rd, Ste 210, Spring, TX 77386 Phone: (469) 854-2661 Email:
support@inscendoiq.com(subject line: "DMCA Notice")
This agent is registered with the U.S. Copyright Office's DMCA Designated Agent Directory (registration number DMCA-1079147).
2. Filing a takedown notice
To be effective under 17 U.S.C. § 512(c)(3), your notice must include:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed right;
(b) identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple works);
(c) identification of the material claimed to be infringing — for Marketplace content, the listing name and URL or listing identifier — with information reasonably sufficient for us to locate it;
(d) your contact information (name, address, telephone number, and email address);
(e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.
Misrepresentation warning. Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees.
3. What we do on receipt
On receipt of a facially valid notice, we act expeditiously to remove or disable access to the identified material — for a Marketplace listing, that includes suspending or removing the listing and, where warranted, deactivating installed copies (see Marketplace Publisher Agreement §§ 3.4 and 8.3). We notify the Subscriber who published the material and provide a copy of the notice. We preserve relevant records (listing content, publish history, provenance metadata, and access logs) for use in any ensuing legal process.
4. Counter-notice
If your material was removed and you believe that was a mistake or misidentification, you may send the Copyright Agent a counter-notice under 17 U.S.C. § 512(g)(3) containing:
(a) your physical or electronic signature;
(b) identification of the material removed and the location where it appeared before removal;
(c) a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
(d) your name, address, and telephone number; and
(e) a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, the U.S. District Court for the Northern District of Texas) and that you will accept service of process from the person who filed the original notice or their agent.
Unless the original complainant notifies us within ten (10) business days that it has filed a court action seeking to restrain the infringement, we may restore the removed material within ten (10) to fourteen (14) business days after receiving a compliant counter-notice.
5. Repeat infringers
We track infringement notices per account and will, in appropriate circumstances, suspend or terminate the accounts and Marketplace privileges of Subscribers who are repeat infringers.
6. Other intellectual-property complaints
Trademark, trade-secret, and other non-copyright complaints are not DMCA matters and have no statutory counter-notice process; submit them to support@inscendoiq.com (subject line: "IP Complaint"). We handle them under the Acceptable Use Policy § 4.3 and Marketplace Publisher Agreement § 3.2.
Trade-secret and confidentiality complaints (for example, a claim that source code was uploaded to the platform by someone who was not entitled to disclose it): include a sworn statement identifying the material, your basis for claiming ownership and secrecy, the person alleged to have taken it, and where it appears on the platform. On a credible complaint we may suspend the listing pending review, preserve evidence, and — where the material has spread to installed copies — deactivate them. We do not adjudicate disputed ownership; where the facts are contested, we may require agreement between the parties or appropriate court process before taking permanent action. Every publisher warrants to us that it has all rights to what it uploads and indemnifies us and installers if that is false (Marketplace Publisher Agreement §§ 4 and 9).
7. Notes for Marketplace participants
Removal of a listing stops new installs and new-version distribution. Copies already installed in Subscriber tenants are not automatically retrieved; where a listing is removed for infringement, Inscendo may also deactivate installed copies, and continued use of an infringing Capsule is not protected by the Capsule License.
[End of Copyright & DMCA Policy]